Repair your smart devices

If you experience any issues with your smart device, the CID Department is happy to repair it for you. We also offer some service if you don't know how to. 

Things we can fix and help you includes:

Just approach to Admin OKITO personally or book an appointment by contacting us, we'll do it right away. But, major fix may take longer time and some requires future fixing.

Any physical repairs like unable to charge, button won't work, flash won't turn on or water damages is irreparable by the CID Department, and requires further inspection by a professional technician.

Pricing

We don't charge a penny for the service above to the member of QQ. This means, it's FREE.

Non-members of QQ: We don't offer any services to you. But if you insist, like when interacting with us, and need urgent repair, we may charge you for the service above ranging from US$5.00 to US$200.00, or RM20.00 to RM800.00 (for any service listed above not more than one of any service). Pricing and duration will depend on how hard the work is, how long will it take, what apps and equipment is needed, time to process, what additional scans and checkup is needed and more.

Fix your smart device with us, but why?

> 90%

of the time we can identified the errors you're experiencing

> 97%

successful fix of any error listed above, with long-lasting functioning

Most importantly, it's FREE*

The CID Department charges QQ$0.00 or US$0.00 in any currency for any repairs or service above. 

*Subject to change and applicable users only

Get insured if unrepairable**

If we failed to repair your error of your smart device, you'll get a compensation.

**Subject to the error type, we'll insured you with up to QQ$25,000.00. How-to use apps and other service outside of error topic aren't applicable for this compassion.