Repair your smart devices

If you experience any issues with your smart device, the CID Department is happy to repair it for you. We also offer some service if you don't know how to. 

Things we can fix and help you includes:

• Fix SD cards that failed to read or corrupted

• Recover data from smart device

• Problem update, installing or opening apps

• Quickly takes up space for no reason even after deleting massive apps and files

• Drain battery quicker and would like to find possible reasons

• Apps keeps lagging

• Transferring of files to WD® My Passport®

• How-to use apps

• Can't play music or sound

• Screen is blank or the screen can't display whatever it should be displayed

• Problem signing in/out of an account

• Mute annoying spams and notifications

• Search for hacker apps and run some scans with McAfee®

• Stuck in startups, software update and more

• 100+ more categories of error about smart device error that we can repair...

Just approach to Admin OKITO personally or book an appointment by contacting us, we'll do it right away. But, major fix may take longer time and some requires future fixing.

Any physical repairs like unable to charge, button won't work, flash won't turn on or water damages is irreparable by the CID Department, and requires further inspection by a professional technician.

Pricing

We don't charge a penny for the service above to the member of QQ. This means, it's FREE.

Non-members of QQ: We don't offer any services to you. But if you insist, like when interacting with us, and need urgent repair, we may charge you for the service above ranging from US$5.00 to US$200.00, or RM20.00 to RM800.00 (for any service listed above not more than one of any service). Pricing and duration will depend on how hard the work is, how long will it take, what apps and equipment is needed, time to process, what additional scans and checkup is needed and more.

> 90%

of the time we can identified the errors you're experiencing

> 97%

successful fix of any error listed above, with long-lasting functioning

Most importantly, it's FREE*

The CID Department charges QQ$0.00 or US$0.00 in any currency for any repairs or service above. 

*Subject to change and applicable users only

Get insured if unrepairable**

If we failed to repair your error of your smart device, you'll get a compensation.

**Subject to the error type, we'll insured you with up to QQ$25,000.00. How-to use apps and other service outside of error topic aren't applicable for this compassion.